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Return and Refund Policy

Return and Refund Policy

Return in back to us:

All merchandise to be returned requires prior authorization. Merchandise must be shipped using a prepaid label for Credit. The issued store credit will be available for future use or exchanged with a product of equal price value. Return action must be initiated within 15 days upon receipt. Call (603) 521-7180 or email worldbooksrecords@gmail.com.

Final sale and non-refundable items:

All final sale merchandise can NOT be returned. Items ordered and correctly filled may not be returned without prior authorization. If you think you have ordered a product that is different from what you intended to order, please call (603) 521-7180 or email worldbooksrecords@gmail.com.  All food products are nonreturnable.

Like-new Condition:

Items must be returned in a like-new condition. Items that are damaged, dented, with marks, scratches or books with any writing marks will not be accepted.

How to return an item:

You will get a return free shipping if and only if you use our prepaid label. Upon return approval with an email notification, log in to your World Safari Shop account to locate your prepaid return shipping label. Print a prepaid shipping label and follow the return shipping directions provided. Returns made not using a prepaid label will be at shipper’s expense and will incur restocking fee as stated below.

Bundle discount and free items:

If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items.

Damaged, defective or incorrect items:

If you receive a product that is damaged in shipping, defective or that is NOT the product you ordered, please return it during your return and exchange time period. The exchange time period is 15 days from the day we receive confirmation from the delivery company that your order has been delivered.  World Safari Shop will arrange for a replacement. Please call (603) 521-7180 or email us at worldbooksrecords@gmail.com

Restocking Fee:

There is no restocking fee for authorized returned merchandise when returned using World Safari Shop prepaid shipping label. Merchandise returned without using prepaid labels will be assessed a restocking fee of $45.00.

Refund method and timing:

With a few exceptions, returns will be exchanged for store credit. In case of purchase of 5 items or more of same product, for example 5 copies of same version of Swahili bible, refund credit will be issued in the same way the purchase was made.

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